The people behind the quality
Laatupankki is not just software – it is a service built to support SMEs, where an expert walks by your side and digital tools make everyday work easier. We are entrepreneurs and specialists who believe that good quality, responsibility, and safety belong to everyone – clearly, concretely, and in a way that supports business.
We combine experience, technology, and practical understanding so that ISO systems don’t burden the company but strengthen its operations.
Laatupankki
Where did it all begin?
At Laatupankki, we kept seeing the same issue over and over again: SMEs wanted to improve their operations and meet their customers’ quality and responsibility requirements, but implementing ISO standards felt complicated, heavy, and even impossible. Something clearer and more practical was needed.
Ilkka Sillanpää and Henrik Salmela decided to take action. Ilkka brought extensive experience in building management systems across various industries. Henrik, on the other hand, contributed software development expertise and a fresh understanding of how digitalizing processes could genuinely make everyday work easier. They wanted to combine expert support and software into one clear solution that fits SMEs.
They were joined by Toni Järveläinen, who had long helped companies develop sales and customer relationships. Toni understood how important ISO certifications are for a company’s competitiveness – and how, when built correctly, they can support sales and strengthen customer relationships.
Together we created Laatupankki: a service where an expert works alongside you, software supports your work, and systems are built according to the realities of everyday business. The first versions of Laatupankki were developed closely with pilot customers from multiple industries – including construction, services, and manufacturing. This early cooperation ensured that our solution meets real needs and is suitable for a wide range of SMEs. Laatupankki is not an IT project – it is a partner that helps develop quality, responsibility, and safety in your company.
Making quality visible in daily work
What does Laatupankki do?
“Responsibility is not a separate report or project – it must be visible in every decision and process. A good system supports work instead of burdening it.”
Laatupankki helps SMEs build and maintain certifiable management systems according to ISO 9001 (quality), ISO 14001 (environment), and ISO 45001 (occupational health and safety). We combine digital tools, human-centered service, and expertise into a seamless offering.
- Tailored software Designed specifically for the needs of SMEs – easy to use, clear, and adaptable.
- Experienced expert Works alongside you and ensures the system meets standard requirements and fits your company’s daily operations.
- Certification-ready package Documentation, risk management, metrics, management reviews, and continuous improvement are all in place.
Laatupankki doesn’t end up in binders or forgotten Excel files – it lives and develops alongside your business. It is a practical tool for every employee’s daily work. With it, quality, environmental responsibility, and occupational safety don’t remain just management goals but become part of everyday actions throughout the organization.
A solution for SME growth and competitiveness
Who is Laatupankki for?
Our service is designed for SMEs across industries – especially for those who:
- Want to meet the requirements of large clients regarding ISO management systems.
- Wish to participate in public procurement processes where ISO certifications are mandatory.
- Seek ways to systematically improve responsibility, safety, and quality.
- Value clear, practical, and customer-oriented support.
- Want to bring transparency and credibility to their operations.
Structure without unnecessary complexity
Why Laatupankki?
Laatupankki is truly built for SME needs. We understand that time and resources are limited, but responsibility, quality, and safety must not be sidelined. That’s why we provide a service that brings structure into everyday work – clearly and practically.
- From SME entrepreneurs to SMEs: We know what SMEs need – and what they don’t.
- Expert support: You are not left alone – our experts help build and develop a system that fits your company.
- Extensive experience and impact: We have supported over a hundred companies across various industries, and thousands of employees across Finland use our service.
- Practical results: Tens of thousands of documents, observations, deviations, and identified risks have been created in Laatupankki – systematically and measurably.
- Responsibility in practice: We don’t just talk about responsibility – we embed it into your organization’s everyday work.
Our promise: smoothness, quality, and impact
Our Customer Promise
Our promise to our customers is simple: we make building and maintaining ISO systems as smooth, impactful, and useful as possible.
- Ease
- Our service is designed so that onboarding and daily use can be done without heavy projects or special expertise.
- Speed
- You get started quickly and see the first concrete benefits early on. We work efficiently without unnecessary bureaucracy – without compromising quality.
- Quality
- Our experts ensure that your system meets standard requirements and supports business development. Our work is based on years of practical experience and academic research.
- Cost-effectiveness
- You receive expert support and software in one package – with transparent pricing and no surprises.
Quality that grows with your business
Our Mission
We help SMEs make quality, responsibility, environment, and occupational safety a concrete and measurable part of everyday operations. We build systems that support business, streamline work, and adapt to company growth and technological development – using AI and digital solutions.
Structure that supports growth
Our Vision
Our goal is to build the most practical and intelligent tool on the market for developing quality, environment, responsibility, and occupational safety in SMEs. Laatupankki is not just a management system – it is part of the operational ecosystem, integrating with daily work and other systems. We utilize AI, automation, and data analytics so development work does not remain in a binder but continuously generates added value. Laatupankki grows with its customers and adapts to changes in business – easily, effectively, and reliably.
Results in numbers
- Satisfied customers
- 100+
- Audit success rate
- 100%
- Deployment
- 30 min
- Expert support
- 24/7
Practical work based on our values
Our Values
- Clarity
- We bring clear and understandable structure to complex requirements. Things are communicated as they are – without jargon.
- Expertise
- We combine deep knowledge of ISO standards with years of experience in SME daily operations. We know what auditors look for – and what your customers value.
- Trust
- You can rely on us. We do what we promise. We are here when deadlines approach, questions arise, or audits take place. We are a long-term partner and build lasting customer relationships.
- Entrepreneurship
- We act with an entrepreneurial mindset: agilely, responsibly, and result-oriented. We understand what entrepreneurship truly means – and build solutions that support it.
- Responsibility
- For us, responsibility means actions, not words. We build systems that genuinely promote environmental responsibility, occupational safety, and social sustainability.
Team
The People Behind Laatupankki
Responsibility is not a separate report or project – it must be visible in every decision and process. A good system supports work instead of burdening it.
Quality management systems must be clear, logical, and easy to use – also digitally. We develop software that genuinely supports the daily execution of quality, environmental, and safety systems, without taking time away from real work.
A good quality system is not just a folder on a shelf – it must support sales, customer relationships, and the entire business.